Privacy policy

Effective Date: September 10, 2025

This Privacy Policy explains how AiSmartYard.com (“AiSmartYard.com,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from www.AiSmartYard.com (the “Site”), or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

 

 

1. Information Collected During Mowing Operations

When using AiSmartYard devices, we may collect lawn-related data including:

  • Lawn size, area, and soil moisture levels.

  • Lawn health and maintenance status.

  • Device operation paths and mowing maps.

  • Obstacle detection and avoidance images.

This data is strictly confidential and used only to optimize device performance. Remote assistance and troubleshooting may occur with your consent, and remote control will only be initiated if you approve.

 

 

2. Communications and Consent

By purchasing AiSmartYard products or services, you consent to being contacted for support, maintenance, and service updates. Communications may include calls, texts, or emails, which could use autodialers, AI, or prerecorded messages. Message/data rates may apply.

You may opt out by replying STOP to SMS messages or contacting support@aismartyard.com.

 

 

3. Personal Information We Collect – Directly From You

We collect the following details when you interact with us:

  • Name, residential address, phone number, and email.

  • Billing details and payment information.

  • Account login credentials and security settings.

  • Purchase history, loyalty points, gift cards, reviews, and referrals.

  • Customer support inquiries and responses.

 

 

4. Personal Information We Collect – Automatically

We automatically collect:

  • Browser, device, and operating system details.

  • IP address, location data, and network information.

  • Usage activity through cookies, pixels, and tracking tools.

 

 

5. Personal Information We Collect – From Third Parties

We may also obtain data from:

  • Payment processors.

  • Shipping and logistics providers.

  • Marketing, analytics, and e-commerce partners (e.g., Shopify).

 

 

6. How We Use Your Information

We use your personal information to:

  • Provide, deliver, and improve our products and services.

  • Process transactions and fulfill orders.

  • Communicate regarding your account, purchases, returns, or support.

  • Detect, prevent, and investigate fraud or misuse.

  • Improve user experience and optimize device performance.

  • Market AiSmartYard products and services, with opt-out options available.

 

 

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember user preferences and settings.

  • Improve site performance and functionality.

  • Analyze traffic, trends, and user behavior.

  • Support marketing and targeted advertising.

Our Site recognizes Global Privacy Control (GPC) signals as valid opt-outs of targeted advertising.

 

 

8. Disclosure of Personal Information

Your data may be shared with:

  • Vendors and service providers for IT, payments, shipping, support, and analytics.

  • Marketing and business partners, subject to their own privacy policies.

  • Affiliates within our corporate group.

  • Authorities or third parties as required by law, or in connection with mergers, acquisitions, or restructuring.

We do not sell or share sensitive personal data without your explicit consent.

 

 

9. Children’s Privacy

Our Services are not directed at children. We do not knowingly collect data from individuals under the age of 16. If we discover such information has been collected, it will be deleted promptly.

 

 

10. Data Security

We apply reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

 

 

11. Data Retention

We retain personal information only as long as necessary for:

  • Account maintenance.

  • Delivery of Services.

  • Legal and compliance obligations.

  • Dispute resolution and fraud prevention.

 

 

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your data.

  • Correct or update inaccurate information.

  • Request deletion of personal data.

  • Request data portability.

  • Restrict or withdraw consent for processing.

  • Manage marketing and communication preferences.

  • Appeal denied requests.

Requests may require identity verification before processing.

 

 

13. International Data Transfers

Your data may be transferred and processed outside your country of residence. For transfers from the European Economic Area (EEA) or the UK, we rely on approved safeguards such as Standard Contractual Clauses.

 

 

14. SMS and Text Messaging Practices

If you provide your phone number, you may receive SMS updates such as:

  • Service or support notifications.

  • Cart reminders if items are left in your shopping cart (with opt-in).

Message frequency varies. To opt out, reply STOP. Standard message/data rates may apply.

 

 

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

 

 

16. Contact Information

If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:

Email: info@AiSmartYard.com
Mail: 14728 Pipeline Ave, Unit B, Chino Hills, CA 91709, USA